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Last Updated: October 18, 2026
Cebu Brilliant Codes (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website and services.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit our website, contact us, request our services, or become a client.
We may collect the following types of information, depending on how you interact with our website and services.
Personal Information
When you contact us, submit an inquiry, or request a website subscription, we may collect your name, email address, telephone number, business name, website address, and any information you voluntarily provide.
Payment Information
When you pay for our services, we may receive payment confirmations, transaction references, payment dates, amounts, and other information needed for billing and recordkeeping.
Payments may be made through Wise, bank transfers, or other agreed payment methods. We do not intentionally collect or store your complete bank account credentials or payment card details through our website.
Technical Information
When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, and general website usage data, depending on the tools and services operating on our website.
Communications
We may retain messages and information you provide through contact forms, email, and live chat to respond to inquiries, provide support, and maintain appropriate business records.
We use the information we collect for legitimate business purposes, including:
Responding to inquiries and service requests.
Preparing quotations, proposals, and invoices.
Providing website development, hosting, maintenance, and technical support.
Processing payments and maintaining financial records.
Communicating about subscriptions, renewals, service changes, and support requests.
Operating, maintaining, and improving our website.
Protecting our website, clients, and services against fraud, misuse, and security threats.
Complying with applicable legal, tax, accounting, and regulatory obligations.
We will not use your personal information for unrelated purposes without an appropriate legal basis.
Our website may use contact forms to collect information you submit when requesting information or services.
We also use Tawk.to live chat to communicate with visitors and respond to questions. When you use the live chat feature, information such as your messages and contact details may be processed by Tawk.to in accordance with its own privacy policy and settings.
Please avoid submitting passwords, payment card details, or other highly sensitive information through contact forms or live chat.
Our website may use cookies and similar technologies to support essential website functions, improve performance, remember preferences, and understand website usage.
Cookies may also be used by third-party services integrated into our website.
Where required by applicable law, we will request consent before using non-essential cookies or similar tracking technologies.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
If we use analytics, advertising, or additional tracking tools, this policy and any applicable cookie notices will be updated accordingly.
We may use third-party providers to support our business operations, including payment services, website hosting, live chat, email communications, and other technical services.
These providers may process personal information as necessary to deliver their services.
Payments through Wise, bank transfer, or other agreed methods are subject to the relevant provider’s terms, privacy policies, and security practices.
We do not control the privacy practices of independent third-party providers. We encourage you to review their privacy policies before using their services.
We do not sell your personal information.
We may share information when reasonably necessary with:
Service providers that help us operate our website and deliver our services.
Payment providers and financial institutions involved in processing transactions.
Professional advisers, such as accountants or legal professionals, where necessary.
Government authorities, regulators, or law enforcement agencies when required by law.
Relevant parties in connection with protecting our legal rights, preventing fraud, or addressing security incidents.
Where appropriate, we take reasonable steps to ensure that service providers handle personal information securely and only for authorized purposes.
Some of our service providers may store or process information outside the Philippines or your country of residence.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer complies with applicable data protection requirements and that appropriate safeguards are in place where required.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal obligations.
The retention period depends on the type of information and the reason it was collected.
When information is no longer required, we will take reasonable steps to delete it, securely dispose of it, or anonymize it, subject to applicable legal requirements and legitimate business needs.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.
These measures may include access controls, security updates, backups, and other appropriate safeguards.
However, no website, online service, or electronic storage system can be guaranteed to be completely secure.
If a personal data breach occurs, we will respond and provide notifications as required by applicable law.
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion or blocking of information where legally permitted.
Object to or restrict certain processing activities where applicable.
Withdraw consent when processing is based on consent.
Request a copy of your information where a legal right to data portability applies.
Lodge a complaint with the relevant data protection authority.
To exercise your rights, please contact us using the details provided below. We may need to verify your identity before processing your request.
Some information may need to be retained where required by law or necessary to establish, exercise, or defend legal claims.
Our services are intended for businesses and individuals capable of entering into relevant service agreements. Our website is not specifically directed at children.
We do not knowingly collect personal information from children in circumstances where doing so would violate applicable law. If you believe a child has provided personal information to us improperly, please contact us so we can assess the situation and take appropriate action.
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of websites we do not operate. When you visit an external website, its own privacy policy and terms apply.
We may update this Privacy Policy from time to time to reflect changes in our services, website technologies, business practices, or legal obligations.
Any updates will be published on this page, together with the revised “Last Updated” date.
We encourage visitors and clients to review this policy periodically.
If you have questions about this Privacy Policy or how we handle your personal information, please contact Cebu Brilliant Codes through our website’s contact or inquiry page.
We will review your request and respond within a reasonable period.
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